Support

Frequently asked questions

Answers about fit, safety, features, shipping, returns and care. Can't find yours? Ask us.

Fit & sizing

How do I find my helmet size?

Measure around your head with a soft tape, keeping it level around the widest part, above your eyebrows and ears. Then match the measurement to the size chart.

Our size guide has a Find your size tool: enter your measurement in centimeters or inches and it highlights your size.

What if my measurement fits two sizes?

Some ranges on Kabuto's size chart overlap, so a measurement can fit two sizes. The size finder tells you when that happens.

Try both on at a dealer if you can, or contact us and we'll help you choose.

What is the fitment on these helmets?

Most models are designed around an intermediate oval head shape, common for Northern, South American and European riders.

How should a helmet fit?

Snug and even. Even pressure all round is normal; pressure focused in one spot (forehead, temples, jaw or the back of your head) is not.

If the helmet rotates easily, or can be rolled off your head with the chin strap fastened, it is too loose and you should try a smaller size.

Are the cheek pads and liner removable or customizable?

Yes. Most Kabuto helmets feature removable, washable liners and interchangeable cheek pads for a tailored fit.

Can I wear glasses in a Kabuto helmet?

Many Kabuto helmets are designed with glasses in mind. Check the features on the model's product page, and if you can, try your frames on with the helmet at a dealer.

Safety & certifications

What safety certifications do Kabuto helmets have?

Kabuto helmets are certified to road standards including ECE 22.06 and DOT FMVSS 218, and select racing models are also FIM homologated.

Certifications vary by model, so check the product page or the label inside your helmet.

What is Mips®, and do Kabuto helmets have it?

Mips® (Multi-directional Impact Protection System) is a low-friction layer inside the helmet, designed to help redirect rotational motion away from the head in an angled impact.

Every model we sell is Mips® equipped: the F-17 GP Mips®, GEOSYS GT Mips® and Aeroblade-F Mips®. See how Mips® works.

What does FIM homologated mean?

The FIM Racing Homologation Programme is the helmet standard the FIM writes for its own championships, including MotoGP™ and WorldSBK. Models are tested on top of the ECE 22.06 and DOT FMVSS 218 road standards.

Every F-17 GP Mips® is FIM homologated. About FIM homologation.

Are any of the Kabuto helmets Snell certified?

No. We offer helmets that are certified for racing around the world such as ECE and FIM.

When should I replace my helmet?

Replace a helmet after any crash or hard impact, even if it looks undamaged. The foam that absorbs impacts can be compressed where you cannot see it.

Helmet makers and safety organizations also commonly recommend replacing a helmet about every five years, counting from the manufacture date on the label inside it. Check the owner's manual for your model.

Replace it sooner if the shell is cracked, the fit has become loose, or the liner is worn or crumbling.

Is it safe to buy a used helmet?

We don't recommend it. There is no way to know whether a used helmet has been dropped or crashed, and damage to the foam liner is not always visible. Buy new from Kabuto Americas or an authorized dealer.

Features & accessories

Which Kabuto helmet is right for me?
  • F-17 GP Mips®: full face, equipped with Kabuto's most advanced aerodynamic technology and developed for racing.
  • Aeroblade-F Mips®: full face, a balance of speed, comfort and protection.
  • GEOSYS GT Mips®: a dual-purpose adventure model designed for comfort both on-road and off-road.

Browse all helmets, or ask us if you are not sure.

Do you have a modular version?

Kabuto does offer a modular in some markets. But the current model is not a correct fit for the Americas markets. A new modular helmet is being developed but at this time we do not have an estimated time for launch.

Can I install a Bluetooth system in my helmet?

Yes. Many models are designed with speaker cut-outs and ample space for communication systems.

Are Kabuto helmets Pinlock ready?

Yes. Many models include a Pinlock® lens or come ready to accept one. About Pinlock®.

Does Kabuto offer a light sensitive shield?

Not at this time. But, we are actively working on shields that will transition based on lighting conditions.

Can I buy a spare or replacement shield?

Yes. Shields are sold in Shields & Parts. Each product page lists the helmets it fits, so you can check before you order.

Where can I get replacement cheek pads and other parts?

Parts for each model are in Shields & Parts, for example the F-17 parts. If you cannot find what you need, contact us.

Racing

Are Kabuto helmets used in MotoGP™ or professional racing?

Select Kabuto racing helmets are FIM homologated and trusted by professional riders in MotoGP and other top racing series.

The F-17 was the first MotoGP™ helmet equipped with the Mips® safety system. Meet the riders.

Orders & shipping

Do you ship internationally?

No. Kabuto Americas ships orders within the United States only, and we do not offer international shipping at this time.

How much is shipping, and is there free shipping?

Orders totaling $150.00 or more qualify for free ground shipping. The threshold applies to the order subtotal after discounts and before tax, and the offer is applied automatically at checkout, with no promo code required.

How long will my order take to arrive?

Most orders are processed within 1–2 business days, and once shipped most arrive within approximately 2–7 business days, depending on the shipping method, your address and carrier performance. Delivery estimates at checkout come from the carrier and are not guaranteed.

See the shipping policy for details.

How do I track my order?

When your order ships you will receive a shipping confirmation email with a tracking number. Tracking details may take several hours to update after the label is created.

Can I change or cancel my order?

Only before it enters the shipping queue. If the order status shows Processed, In Fulfillment or Shipped, it cannot be changed or canceled, but you can start a return once it is delivered. Contact us right away if you need a change.

My order arrived damaged. What should I do?

Contact us right away. Keep all of the original packaging and shipping materials, take clear photos of the item and the box, and email support@kabutoamericas.com with your order number and a short description. We will assist you with the carrier claim. Carrier investigations can take time, and we appreciate your patience.

What payment methods do you accept?

You can pay with major credit cards, PayPal and Apple Pay. The options available to you are shown at checkout.

Do you offer a military discount?

Yes we do. 10% with valid military ID. Email us at support@kabutoamericas.com.

Returns & warranty

Can I return an item?

Yes, if it is new, unused and unaltered, with all original tags, components and packaging. Contact us within 7 days of delivery: email support@kabutoamericas.com with your name, order number and the item, and we will issue a Return Authorization (RA) number and instructions. You then have 10 days from the day the RA number is issued to ship it back. Returns without an RA number may be refused.

Helmets go back in the original branded helmet box and inside the outer shipping box or a comparable protective carton. A return shipped in the helmet box alone will be rejected and treated as damaged.

Read the full returns policy before you send anything back.

Who pays for return shipping?

The customer. We do not provide prepaid return labels and we do not accept COD (collect on delivery) shipments. Repack the return in the original shipping box or a sturdy carton, and never ship using only the product box. Do not tape or apply labels directly to the helmet or its box.

How long does a refund take?

Once your return is received and inspected, we issue the refund to your original payment method within 3–5 business days. Timing can vary with your bank or card issuer.

How do I exchange an item?

For the fastest turnaround, start a return by emailing support@kabutoamericas.com, then place a new order for the item you would like instead. That guarantees inventory and speeds up shipping.

What does the warranty cover?

Kabuto helmets are backed by the manufacturer's warranty, which covers manufacturing defects only. It does not cover wear and tear, cosmetic blemishes from normal use, impact or crash damage, improper care or storage, or alterations, and it applies only to helmets purchased in the US.

Warranty evaluation follows the manufacturer's guidelines and can take 4–8 weeks. Contact us to begin a review.

Care & maintenance

How do I clean and care for my helmet?

Remove the interior liner and pads for washing with mild soap. For the shell, use a soft cloth and non-abrasive cleaner.

Can I use chemicals or solvents on my helmet?

No. Petroleum products, solvents and strong or alkaline cleaners can weaken a helmet and damage the shield. Stick to a soft cloth with mild soap and water.

How should I store my helmet?

Keep it in its helmet bag, away from direct sunlight and heat, and never leave it in a hot car. After washing the pads, let them dry in the shade before putting them back.

Can I put stickers or paint on my helmet?

We don't recommend it. Paints, solvents and some adhesives can weaken the shell, and alterations or modifications are not covered by the warranty.

Dealers & contact

Where can I try on a Kabuto helmet?

Use the dealer locator to find authorized dealers and retail partners near you, with directions, hours and a call-ahead note.

How do I become a dealer?

Contact us and choose Dealer / Wholesale Inquiry as the subject. Tell us about your shop and where you are located.

How can I reach customer service?

Email support@kabutoamericas.com, call (830)-632-9999, or use the contact form. Our address is 1913 Post Rd Suite 225, New Braunfels, TX 78130.